Refund policy

As each item is individually handcrafted, all sales are final. I do not accept returns or refunds of any kind due to the unique nature of the handmade pieces.

I carefully package and ship every order with care. Once your package has been handed over to the shipping carrier, it is in their care and I am no longer responsible for delays, lost, stolen, or damaged packages.

You will receive a tracking number as soon as your order ships so you can follow its journey. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim or request assistance. I’m always happy to help by providing any shipping information you may need.

Thank you for supporting my small business—I truly appreciate your understanding!